Tixr Fan Support

Create your Tixr account to purchase tickets, access your orders, and manage event details with ease.

How to create a new Tixr account

Access your tickets, orders, and wallet instantly and securely using email, Apple, Google, or Facebook login.

How to log in to your account

Activate your Tixr account to unlock full access to your tickets and order management features.

How to activate your account after guest checkout

Learn how to reset your Tixr account password if you've forgotten it or need to regain access to your account.

How to reset your account password

Learn how to view your points, track referral activity, and see which rewards you've unlocked.

Understanding your Tixr rewards dashboard

Learn how to update your profile details, including your name, email, birthday, password, and contact information.

How to update your Tixr account information

Learn how to permanently delete your Tixr account and what happens to your tickets and order history.

How to delete your Tixr account

Learn how to check your credit balance, view expiration dates, and understand where your credits can be used.

Viewing your credit balance and details

Learn how third-party sign-in works and how to access your Tixr account using Apple, Google, or Facebook.

Understanding third-party sign-in on Tixr

Learn how to find your tickets and access your account if you used Apple's Hide My Email feature.

Troubleshooting Apple's Hide My Email on Tixr

Learn how to link or unlink third-party sign-in providers and create a Tixr password for your account.

Managing linked accounts and passwords on Tixr

Account Management

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