Tixr Support

Create your Tixr account to purchase tickets, access your orders, and manage event details with ease.

How to create a new Tixr account

Access your tickets, orders, and wallet instantly and securely using email, Apple, Google, or Facebook login.

How to log in to your account

Activate your Tixr account to unlock full access to your tickets and order management features.

How to activate your account after guest checkout

Learn how to reset your Tixr account password if you've forgotten it or need to regain access to your account.

How to reset your account password

Learn how to view your points, track referral activity, and see which rewards you've unlocked.

Understanding your Tixr rewards dashboard

Learn how to update your profile details, including your name, email, birthday, password, and contact information.

How to update your Tixr account information

Learn how to permanently delete your Tixr account and what happens to your tickets and order history.

How to delete your Tixr account

Learn how to check your credit balance, view expiration dates, and understand where your credits can be used.

Viewing your credit balance and details

Learn how third-party sign-in works and how to access your Tixr account using Apple, Google, or Facebook.

Understanding third-party sign-in on Tixr

Learn how to find your tickets and access your account if you used Apple's Hide My Email feature.

Troubleshooting Apple's Hide My Email on Tixr

Learn how to link or unlink third-party sign-in providers and create a Tixr password for your account.

Managing linked accounts and passwords on Tixr

Learn how to add a backup email address to ensure you receive your tickets, order confirmations, and account support communications.

Adding a backup email to your Tixr account

Account Management

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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