Tixr Fan Support

Learn how to find tickets, details, and policies on a Tixr event page before making your purchase.

How to Navigate a Tixr Event Page

Use access or presale codes to unlock ticket types that aren’t available to the general public.

How To Use An Access or Presale Code

Apply promo codes during checkout to get discounts on eligible tickets. Learn where to enter your code and what to do if it doesn’t work

How To Use A Promo Code

Learn what Tixr’s Waitlist does, how it works, and how to join when tickets are sold out.

What Is a Waitlist and How to Join One

Earn points when friends buy tickets through your referral link and unlock discounts, upgrades, and more.

Understanding Tixr Rewards

Learn how to choose your own seats for events with reserved seating using the Tixr seat map.

How To Select And Purchase Reserved Seats

Learn how season tickets work, how to purchase them, and where to view your ticket details and receipts.

How to Purchase Season Tickets

Renew your Tixr season tickets by following the link in your email before the expiration date.

How To Renew Your Season Tickets

Pay for tickets, merch, or add-ons using your available credits directly at checkout.

How to Use Credits to Pay for an Order

Buying Tickets

Create a custom design with text, images, and links

Browse Events

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