Some venues, like clubs, theaters, and arenas, offer reserved seating, allowing you to pick your seats during checkout. Tixr can automatically assign the best available seats, but you should always review and manually select your preferred seats before completing your purchase.
Understanding the seat map
The seat map shows the full layout of the venue and uses color-coded dots to indicate seat availability:
Colored dots: Available seats
Gray dots: Seats already purchased
♿ or ADA seats: Accessible seating for guests with disabilities
Levels, sections, and rows are clearly labeled on the map.
Heads up: The Best Available tool prioritizes the best view, not keeping your group together. If you need seats next to each other, manually select your seats on the map.
Selecting reserved seats manually
Visit the event page and scroll down to the ticket selection area.
Click the blue + icon next to your preferred ticket type to add it to your cart.
Click Find Best Available in Zone at the bottom right of the screen.
Review the automatically selected seats, shown with check marks on the dots.
To manually change seats, click any other available dot that matches your ticket type. The selected dot will become active.
When satisfied with your choices, click Checkout to complete your purchase.
Frequently asked questions
Can I change seats after I complete my order?
No. Once your order is complete, seat selections are final. Double-check your seating before you check out.
I selected two seats, but they're not together, what happened?
Tixr's system prioritizes view over proximity. You can always manually click new seats on the map to select seats side-by-side.
What does the ♿ icon mean?
It designates accessible seating for guests with disabilities. Only select these if you or someone in your party requires ADA accommodations.
Can I select seats from different ticket types in the same order?
Each ticket type corresponds to specific sections or pricing tiers. You can only select seats that match the ticket type you added to your cart. To purchase different ticket types, add each type separately and select the corresponding seats on the map.
What if I don't see any available seats on the map?
If all dots appear gray, the event may be sold out or your selected ticket type may be unavailable. Try selecting a different ticket type or check back later for returned tickets.