Tixr Support

Learn what to expect and how to find your options when an event you purchased tickets for is changed, postponed, or canceled.

What to do if your event is changed or canceled

Learn how refund policies work on Tixr and what to do if you need to request a refund for your ticket.

How to request a refund for your ticket

Understand how bank disputes (chargebacks) affect your tickets, account access, and future purchases on Tixr.

What happens when you dispute an order

Learn the difference between Tixr and the event organizer so you know who to contact for refunds, ticket changes, and event questions.

Who is the event organizer and what do they control?

Easily return eligible tickets for Tixr Credits and reuse your funds for future purchases.

How to return your ticket for credit

Learn how to exchange a season package ticket for a different seat, ticket type, or event within the same package.

How to exchange a ticket in your season package

Refunds & Exchanges

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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