Tixr Fan Support

Learn what to expect and how to find your options when an event you purchased tickets for is changed, postponed, or canceled.

What to do if your event is changed or canceled

Learn how refund policies work on Tixr and what to do if you need to request a refund for your ticket.

How to request a refund for your ticket

Understand how bank disputes (chargebacks) affect your tickets, account access, and future purchases on Tixr.

What happens when you dispute an order

Learn the difference between Tixr and the event organizer so you know who to contact for refunds, ticket changes, and event questions.

Who is the event organizer and what do they control?

Easily return eligible tickets for Tixr Credits and reuse your funds for future purchases.

How to return your ticket for credit

Refunds & Exchanges

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Browse Events

Privacy Policy

About Us

Purchase Policy

Company

Legal

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