Tixr Fan Support

Learn what to expect and how to find your options when an event you purchased tickets for is changed, postponed, or canceled.

What To Do If Your Event is Changed or Canceled

Learn how refund policies work on Tixr and what to do if you need to request a refund or return your ticket for credit.

How To Request a Refund

Understand how bank disputes (chargebacks) affect your tickets, account access, and future purchases on Tixr.

What Happens When You Dispute an Order

Find out who to contact for event-specific questions and where to locate their information.

How To Contact The Event Organizer

Easily return eligible tickets for Tixr Credits and reuse your funds for future purchases.

How to Return Your Ticket For Credit

Refunds & Exchanges

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Privacy Policy

About Us

Purchase Policy

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