Tixr Play lets you watch your livestream or video-on-demand (VOD) content directly on your TV through supported streaming devices. You'll connect your Tixr account once using an activation code, then stream your content instantly whenever you're ready to watch.
Heads up: Stream quality depends on your Wi-Fi connection strength and the video quality settings configured by the event producer.
Streaming to Apple TV
You have two options for watching on Apple TV: the Tixr Play app or AirPlay.
Using the Tixr Play app
Download the Tixr Play app from the Apple TV App Store
Open the app and select Sign in with activation code
On your phone or computer, visit tixr.com/activate
Enter the activation code displayed on your Apple TV screen and click Activate
Using AirPlay
Ensure your Apple TV and iOS device are connected to the same Wi-Fi network
Open your Tixr livestream or video on your iOS device and tap the AirPlay icon
Select your Apple TV from the list of available devices
Streaming to Roku
Visit my.roku.com/account/add/V5GXKTN on your phone or computer
Log in to your Roku account and click Add Channel
Open the Tixr Play app on your Roku device
Visit tixr.com/activate, log in to your Tixr account, and enter the activation code displayed on your TV
Streaming to Amazon Fire TV
Search for "Tixr Play" in the Fire TV app store and download the app
Open the Tixr Play app and select the sign-in option
Visit tixr.com/activate on your phone or computer and enter the activation code shown on your Fire TV
Streaming with Chromecast
Ensure your computer and Chromecast device are connected to the same Wi-Fi network
Log in to your Tixr account at Tixr.com and navigate to My Media
Start playing your event and click the Cast icon in your Chrome browser
Select your Chromecast device from the list
Watching on your phone or computer
You can also watch your livestream or VOD content directly on your mobile device or computer without a TV streaming device. Visit Tixr.com or use the Tixr mobile app to access your content. See How To Watch Your Tixr Livestream or On-Demand Video on Mobile or Desktop for complete steps.
Frequently Asked Questions
The video won't play, I only see a black screen. What should I do?
Verify you're logged in to the correct Tixr account that has access to the content. Click the play button on both the event card and again on the stream page itself.
Can I watch on multiple devices at the same time?
Tixr Play supports one active stream per account at a time. Close the stream on any other devices before starting playback on a new device.
I didn't receive my livestream confirmation email
Check your Spam, Junk, or Promotions folders for emails from Tixr. Search for "Tixr Livestream" or "Go to Livestream" in your email client.
The stream won't load when the event starts
Refresh the page or app once the scheduled start time arrives. If the issue persists, try accessing the stream from a different browser or device.
Do I need to enter the activation code every time I watch?
No. Once you've activated your device using the code at tixr.com/activate, your Tixr account remains connected to that device for future viewing.
What internet speed do I need for smooth streaming?
Stream quality depends on your Wi-Fi connection and the event producer's video bitrate settings. A stable broadband connection is recommended for the best viewing experience.