Payment plans make it easier to pay for larger ticket purchases over time. Instead of paying the full amount upfront, you can pay in installments. A down payment is processed immediately at checkout, and the remaining balance is automatically charged on scheduled dates.
Heads up: Not all events offer payment plans. This option is set by the event organizer. If you don’t see it during checkout, it may not be available for your event.
Steps to Use a Payment Plan at Checkout
Step 1. Select your tickets and proceed to checkout.
Step 2. If available, you’ll see a payment plan offer in your order summary.
Step 3. Click the blue button to select the payment plan option.
Step 4. Review the payment schedule and policies carefully.
Step 5. Complete your purchase to confirm your plan.
Your first payment will process immediately, and future installments will be charged automatically on the listed due dates.
Tip: You can update the payment method used for your plan at any time. Learn how in How to Update Your Payment Method
Frequently Asked Questions
1. Can I apply a payment plan after checkout?
No. Payment plans must be selected at the time of checkout. They can’t be added to completed orders.
2. What happens on the payment installment due dates?
Tixr will automatically charge the card on file by the end of the day on each installment due date. No action is needed.
3. What if my card declines?
If a payment fails, Tixr will automatically retry your card:
5 days after the missed payment
10 days after the first missed payment
If both attempts fail, contact Tixr Support to have the charge retried manually.
4. How will I know if I missed a payment?
You’ll receive an automated email if a payment is declined.
Tip: Add Tixr to your safe senders list so payment reminders don’t go to spam.
5. Can I use multiple cards for my payment plan?
Each installment can only be charged to one card at a time. However, you can update the card on file anytime to use a different payment method for future installments.