Some organizers allow you to edit the name on your ticket directly in your Tixr Wallet. This helps ensure a smooth check-in experience, especially for events that verify attendee names at entry.
Heads up: Not all events allow name changes. If you don't see the Edit option, that event's organizer has disabled attendee name updates.
Changing the name on your tickets
Log in to your Tixr account.
Go to your Wallet by clicking your initials in the top-right corner and selecting Wallet from the dropdown. On mobile, tap Wallet in the bottom menu.
Find the event and open the related order.
Click View Order.
Scroll down to the list of tickets and locate the ticket you want to update.
Click or tap Edit under Attendee Name.
Enter the new name and confirm your changes.
Once saved, the updated name will appear on your ticket immediately.
Frequently Asked Questions
What if I don't see the Edit option?
The event organizer has disabled name changes for this event. You can check the event page for their policy or contact the organizer directly for assistance.
Can I change the name after transferring the ticket?
No. Once a ticket has been transferred, only the new owner can manage or update it.
Will I get a new ticket after changing the name?
No. The same ticket updates automatically in your Wallet and retains the same QR code.
Do name changes affect my order confirmation or receipt?
The updated name appears on your ticket, but your original order confirmation and receipt remain unchanged since they reflect the purchaser information.
How close to the event can I change the name?
You can change the name at any time before the event, as long as the organizer allows name changes. The update takes effect immediately.
Can I change the name multiple times?
Yes, as long as the event organizer allows name changes, you can update the attendee name as many times as needed before the event.
What if I made a typo when updating the name?
Simply follow the same steps to edit the name again and correct the error. The change takes effect immediately.
What if I want to give my ticket to someone else?
If you want to fully transfer ownership of your ticket, use the Transfer feature instead of changing the name. Learn about that feature here: How to Transfer Your Ticket to a Friend.